Elzey’s Septic Service

SMS Terms of Service

Program Name

Elzey’s Septic Service

Program Description

Elzey’s Septic Service uses SMS/text messaging for customer service and transactional communications related to
septic and grease trap services. Messages may include appointment confirmations and reminders, scheduling
updates, technician arrival notifications, service updates, estimates, invoices, payment reminders, account
notifications, and customer service communications.

Consent to Receive Messages

By providing your mobile phone number and consenting to receive text messages from Elzey’s Septic Service, you
agree to receive SMS/text messages related to your account and services provided by Elzey’s Septic Service.
Consent to receive text messages is not a condition of purchasing services.

Message Frequency

Message frequency varies based on your scheduled services and interactions with Elzey’s Septic Service.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Customer Support

For assistance, reply HELP to any message, call 410-228-6525, or email elzeysseptic@gmail.com.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any text message from Elzey’s Septic
Service. After opting out, you will no longer receive SMS messages unless you subsequently provide consent to
receive them again.

Privacy

Elzey’s Septic Service respects your privacy. Personal information and mobile/SMS information are handled in
accordance with our Privacy Policy. Mobile information and SMS consent will not be sold, rented, or shared with third
parties or affiliates for marketing or promotional purposes.
Prepared for customer access and Dedicated Phone Number (DPN) carrier review.